Welcome to the MGMT 240 Homepage

Introduction to Information Systems, Spring 2012

Last updated: Feb 3, 2012

Instructor: Professor Santanen
E-Mail eric dot santanen at bucknell period edu
Class Times & Location: Section 1: MWF 9:00am - 9:52am Taylor 210
Section 2: MWF 10:00pm - 10:52am Bio 104
Office Location: 117 Taylor Hall, 577 dash 3652 (office)
Office Hours: MW 1-3p, or by Appointment
Required Text: Information Technology for Management, 8th edition by Turban & Volonino, ISBN: 978-0-470-916803

Topics

 Syllabus

Chapter Topics

Important Dates

 Project Information

IS News & Literature

 


Chapter Topics & Materials:

These files and links will usually be posted the day before each class, so check back frequently and be sure to refresh your browser (hold the SHIFT key while clicking on the RELOAD icon to force an actual page load rather than retrieving the old file from your browser cache).

Date Topic & Slides Links to Current Events
Jan 18 Course & Project Introduction H&R Block, customer satisfaction, Core Concept,
Jan 20 Current Events Fine-Tuned pricing,
Jan 23 & 25 Chapter 1 IS in the 2010s (we'll save section 1.4 for later) The Coming Tech-led Boom, IBM Atom-Level Memory, Solid State Drives, LAPD Technology Car, Intel's Next Generation Chips,
Jan 27 Chapter 1 Minicase Discussion Sports For All and Quantas e-mailed to you
Jan 30 & Feb 1 Chapter 2: Information Technologies: Infrastructure and Support Cloud Computing, Bank TPS for Swapping Currency, Business Transactions in Real Time, Sabre Systems TPS, Matching Software and Architecture to the Business Process
Feb 3 Chapter Chapter 2 Minicases JP Morgan e-mailed to you
Feb 6 & 8 Chapter 12 - Strategic Planning + Ch 1.4

Three Mid-Size Companies use BI, Google getting under everyone's skin, Strategic Leadership, Covisint

Feb 10 Chapter 12 Minicase Discussion Dutch Flower Auction & 7-11 will email to you
Feb 13, 15, & 17 Chapter 6 - Electronic Commerce The Cost of Spam, RSA Security, Verisign Certificates, Security 2, Online Payments, mCommerce 1 & 2, ID theft case, Consumers still fall for phish, Cyberthieves go Phishing ,
Feb 20 Exam 1 Review in class Exam Review Sheet, Study Hints, Creating the Big Picture,
Wed Feb 22 Exam 1 in Class  
Feb 24 & 29 Chapter 5 - IT Security

Fighter-Jet, Marine One, Maid Service at the Merc,, Acxiom Data Security, The Mind of a Hacker, Attacks Averted, Security, PDA Security,Data Backup, UK hacker faces extradition, Chapter 5 Review Questions

Feb 27 Exams Returned  
Mar 2 Minicase Discussion Anatomy of a Break-in (will e-mail this to you)
Mar 5 & 7 Chapter 10 - Enterprise Information Systems (we'll treat Knowledge Mgmt as its own topic) Wal-Mart gets tough on RFID, A New Case of Pampers is on the Way, Wal-Mart Brings RFID Proof, California's IT Crisis, Road Work in China, US Customs and Shipping Manifests, Snapple On-line Ordering, Supply Chain Software ROI, Revolutionizing Supply Chains, RFID Gains Acceptance, Nestle, Efficiency & Logistics, Chapter 10 Review Questions
Mar 9 Chapter 10 Minicase Discussion  
Mar 12-16 Spring Break

Relax!

Mar 19 & 21 Chapter 10.6 - Knowledge Management

Knowledge Managment and Collaboration, Texaco Uses Knowledge Management, US Army Knowledge Management, Digging your own grave?, Kodak's KM efforts, Chapter 10 Review Questions

Mar 23 Chapter 10 Minicase Discussion: DaimlerChrysler EBOKs & Chevron Daimlyer Chrysler & Chevron cases will be mailed to you. We'll discuss both of them...
Mar 26 & 28 Chapter 3: Data Management, Warehousing & Analysis Home Depot and Lowes, Applebee's Data Mining, The Data Warehouse Advantage I, and II, Web Data Piles Up, Data Mining, Personalized Marketing, Chapter 3 Review Questions
Mar 30 Minicase Discussion Sears & Dell (emailed) cases
Apr 2, 4, & 6 Chapter 11: Business Intelligence & Decision Support Data Demands Respect, Home Depot DSS , Petroleum Companies using Decision Support, supercomputers predict storm path, Software helps ID visible symptoms, Good-Cop Bad-Cop, Chapter 12 Review Questions
Apr 9 Exam Review - come prepared with questions to ask!! Extending the Big Picture, Big Picture II
Wed Apr 11 Exam #2 in Class

 

Apr 13

This chapter is online.

Chapter 14: Ecology, Ethics, and Social Responsibility Links: The Privacy Problem, Resistance to IT in Healthcare, Google in China, ATT & NSA, Microwaving Credit Cards, Blackberry Thumbs, Text Messaging, Excons face digital divide, Medical Advances, Texas Schools use RFID to track students, Cities find Wi-Fi Future, wireless security problems , Remote technology spares soldiers, Company Background Checks,

Apr 16

 

Exam 2 Returned  

Apr 18 & 20

 

Continue Ch 14 on Social Issues  

Apr 23, 25, 27

 

 

Project Presentations  
Monday Apr 30 Last Day of Class

Discuss "IT Doesn't Matter" Article and Semester Wrap-up


 

 


Important Due Dates & Milestones:

Due Date
Event
Description
Fri, Feb 3 Milestone #1 Group Formation, Potential Project List
Fri, Feb 10 Milestone #2

Group Contract

Wed, Feb 22 Mid-Term Exam #1 in class: Exam Review Sheet, Exam Study Hints, The Big Picture
Fri, Feb 24 Milestone #3 Project Introduction
Fri, Mar 9 Milestone #4 2 Articles relevant to orgainzation, IS, or business process
Fri, Mar 9 Milestone #5 Midterm Peer Evaluation
Week of Mar 19-23 Milestone #6 Project Topic Meeting w/ Prof Santanen
Wed, Apr 11 Mid-Term Exam #2 in class Exam Study Hints,
Fri, Apr 13 Milestone #7 Full Draft of Paper
Apr 23 - 27 Milestone #8 Oral Presentations (Mandatory Attendance)
Mon, Apr 30 Milestone #9 Final Paper Due IN CLASS! (Hard and Soft copy)
Mon, Apr 30 Milestone #10 Final Peer Evaluations

Project Information Links:

Project Introduction
Locating a Company
Current and Past Project Organizations
(updated Jan 2012)
Planning and Conducting Interviews
Paper Components and Structure
Project Milestones and Grading
Group Contract
Midterm and Final Peer Evaluation Forms
Student's Guide to Writing Reports
Project & Presentation Scoresheet
Presentation Guidelines
Sample of an Excellent Past Project
Edgar Database of SEC filings for Public Companies (type in the name of your company, hit 'find company', click on one of the CIK codes, and look for either their 10-K or 8-K reports. Lots of good background information here)


IS Literature & News Sites (great for use on projects, hint, hint...)

Since the field of IS changes so rapidly, and often so unpredictably, any IS professional needs to "keep up" with what's going on. Here are some periodicals that I've found useful through the years. These links also make great places to search for articles for your group projects!


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