Welcome to the MGMT 240 Homepage

Introduction to Information Systems, Fall 2009

Last updated: Nov 12, 2009

Instructor: Professor Santanen
E-Mail eric dot santanen at bucknell period edu
Class Times & Location: Section 1: MWF 10:00am - 10:52am Taylor 208
Office Location: 314 Taylor Hall, 577 dash 3652 (office)
Office Hours: M 11-12, R 2-3, or by Appointment
Required Text: Information Technology for Management, 7th edition by Turban & Volonino, ISBN: 978-0-470-28748-4

Topics

 Syllabus

Chapter Topics

Important Dates

 Project Information

IS News & Literature

 

Chapter Topics & Materials:

These files and links will usually be posted the day before each class, so check back frequently and be sure to refresh your browser (hold the SHIFT key while clicking on the RELOAD icon to clear your browser cache).

Date Topic & Slides Links to Current Events
Aug 26 Course & Project Introduction H&R Block, customer satisfaction, Core Concept, vid1, vid2
Aug 28 Current Events Fine-Tuned pricing,
Aug 31 & Sept 2 Chapter 1 IT in the Digital Economy LAPD Technology Car, Rough Weather, Intel's Next Generation Chips, Protecting NY Transit System
Sept 4 Chapter 1 Minicase Discussion
Sept 7 & 9 Chapter 2: Information Technologies: Concepts and Managemen Cloud Computing, Bank TPS for Swapping Currency, Business Transactions in Real Time, Sabre Systems TPS, Matching Software and Architecture to the Business Process
Sept 11 Chapter Chapter 2 Minicases
Sept 14 & 16 Chapter 13 - Strategic Information Systems

Business Intelligence on the go , Three Mid-Size Companies use BI, Google getting under everyone's skin, Strategic Leadership, Covisint 1, 2, 3
Sept 18 Chapter 13 Minicase Discussion Dutch Flower Auction & 7-11 mailed to you
Sept 21, 23, &25 Chapter 6 - Electronic Commerce The Cost of Spam, RSA Security, Verisign Certificates, Security 2, Online Payments, mCommerce 1 & 2, ID theft case, Consumers still fall for phish, Cyberthieves go Phishing ,
Sept 28 Exam 1 Review in class Exam Review Sheet, Study Hints, Creating the Big Picture, Previous Exam , Previous Exam Key
Sept 30 Exam 1 in Class  
Oct 2 & 7 Chapter 5 - Securing the Enterprise and Business Continuity

Fighter-Jet, Marine One, Maid Service at the Merc,, Acxiom Data Security, The Mind of a Hacker, Attacks Averted, Security, PDA Security,Data Backup, UK hacker faces extradition, Chapter 5 Review Questions

Oct 5 Exams Returned  
Oct 9 Minicase Discussion Anatomy of a Break-in (will e-mail this to you)
Oct 14 Chapter 10 - Enterprise Systems and Supply Chain Management (we'll treat Knowledge Mgmt as its own topic) Wal-Mart gets tough on RFID, A New Case of Pampers is on the Way, Wal-Mart Brings RFID Proof, California's IT Crisis, Road Work in China, US Customs and Shipping Manifests, Snapple On-line Ordering, Supply Chain Software ROI, Revolutionizing Supply Chains, RFID Gains Acceptance, Nestle, Efficiency & Logistics, Chapter 10 Review Questions
Oct 16 Continue Chapter 10  
Oct 19 Chapter 10 Minicase Discussion

 
Oct 21 & 23 Chapter 10 - Knowledge Management

Knowledge Managment and Collaboration, Texaco Uses Knowledge Management, US Army Knowledge Management, Digging your own grave?, Kodak's KM efforts, Chapter 10 Review Questions

Oct 26 Chapter 10 Minicase Discussion: DaimlerChrysler EBOKs & Chevron Daimlyer Chrysler & Chevron cases will be mailed to you. We'll discuss both of them...
Oct 28 & 30 Chapter 3 & Ch 12.1- 12.3 : Data Management: Warehousing & Analysis Home Depot and Lowes, The Data Warehouse Advantage I, and II, Web Data Piles Up, Data Mining, Personalized Marketing, Chapter 3 Review Questions
Nov 2 Minicase Discussion Sears & Dell (emailed) cases
Nov 4 & 6 Chapter 12.4+ : Management Decision Support Data Demands Respect, Home Depot DSS , Petroleum Companies using Decision Support, supercomputers predict storm path, Software helps ID visible symptoms, Good-Cop Bad-Cop, Chapter 12 Review Questions
Nov 9 Exam Review - come prepared with questions to ask!! Extending the Big Picture, Big Picture II
Wed Nov 11 Exam #2 in Class

 

Nov 13

This chapter is online.

 Chapter 17: Impacts of IT on Individuals, Organizations, and Society Links: The Privacy Problem, Resistance to IT in Healthcare, Google in China, ATT & NSA, Microwaving Credit Cards, Blackberry Thumbs, Text Messaging, Excons face digital divide, Medical Advances, Texas Schools use RFID to track students, Cities find Wi-Fi Future, wireless security problems , Remote technology spares soldiers, Company Background Checks,

Nov 16

 

 Exam 2 Returned  

Nov 18, 20, 23

 

 Continue Ch 17 on Social Issues  

 

Project Presentation Schedule :

  • Presentations for Monday, Nov 30
    10:00a

    Emily, Nicole, Billy, Macey, Becky, Allison: Hampton Inn

     
  • Presentations for Wednesday, Dec 2
    10:00a

    Brandon, Max, Tyler, Foster, Kat: Overtime Fitness

    Greg, Megan, James, Meghan: Coldwell Banker
  • Presentations for Friday, Dec 4
    10:00a

    Grace, Larissa, Fred, Elaina: On Fire Promotions

    Jack, Josh, Adrian, Joe, Evan: BZ Motors

  • Important Due Dates & Milestones:

    Due Date
    Event
    Description
    Fri, Sept 11 Milestone #1 Group Formation, Potential Project List
    Fri, Sept 18 Milestone #2

    Group Contract
    Wed, Sept 30 Mid-Term Exam #1 in class: Exam Review Sheet, Exam Study Hints, The Big Picture
    Fri, Oct 2 Milestone #3 Project Introduction
    Fri, Oct 16 Milestone #4 2 Articles relevant to orgainzation, IS, or business process
    Fri, Oct 16 Milestone #5 Midterm Peer Evaluation
    Week of Oct 19-23 Milestone #6 Project Topic Meeting w/ Prof Santanen
    Wed, Nov 11 Mid-Term Exam #2 in class Exam Study Hints,
    Mon, Nov 16 Milestone #7 Full Draft of Paper
    Nov 30 - Dec 4 Milestone #8 Oral Presentations (Mandatory Attendance)
    Mon, Dec 7 Milestone #9 Final Paper Due IN CLASS! (Hard and Soft copy)
    Mon, Dec 7 Milestone #10 Final Peer Evaluations

    Project Information Links:

    Project Introduction
    Locating a Company
    Current and Past Project Organizations     (updated!)
    Planning and Conducting Interviews
    Paper Components and Structure
    Project Milestones and Grading
    Group Contract
    Midterm and Final Peer Evaluation Forms
    Student's Guide to Writing Reports
    Project & Presentation Scoresheet
    Presentation Guidelines
    Sample of an Excellent Past Project
    Edgar Database of SEC filings for Public Companies (type in the name of your company, hit 'find company', click on one of the CIK codes, and look for either their 10-K or 8-K reports. Lots of good background information here)

    IS Literature & News Sites (great for use on projects, hint, hint...)

    Since the field of IS changes so rapidly, and often so unpredictably, any IS professional needs to "keep up" with what's going on. Here are some periodicals that I've found useful through the years. These links also make great places to search for articles for your group projects!

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