Welcome to the MGMT 240 Homepage

Introduction to Information Systems, Spring 2009

Last updated: April 28, 2009

Professor: Dr. Eric Santanen
E-Mail eric dot santanen at bucknell period edu
Class Times & Location: Section 1: MWF 12:00pm - 12:52am Bio 101
Office Location: 314 Taylor Hall, 577 dash 3652 (office)
Office Hours: M 1p-3p, or by Appointment
Required Text: Information Technology for Management, 6th edition by Turban, Leidner, McLean, & Wetherbe, ISBN: 0-471-70522-5

Topics

 Syllabus

Chapter Topics

Important Dates

 Project Information

IS News & Literature

 

Chapter Topics & Materials:

These files and links will usually be posted the day before each class, so check back frequently and be sure to refresh your browser (hold the SHIFT key while clicking on the RELOAD icon to clear your browser cache).

Date Topic & Slides Links to Current Events
Jan 14 Course & Project Introduction H&R Block, customer satisfaction, Core Concept, vid1, vid2
Jan 16 Current Events Fine-Tuned pricing,
Jan 19 & 21 Chapter 1 IT in the Digital Economy LAPD Technology Car, Rough Weather, Intel's Next Generation Chips, Protecting NY Transit System
Jan 23 Chapter 1 Minicase Discussion
Jan 26 & 28 Chapter 2: Information Technologies: Concepts and Managemen Bank TPS for Swapping Currency, Business Transactions in Real Time, Sabre Systems TPS, Matching Software and Architecture to the Business Process
Jan 30 Class Cancelled: Chapter Chapter 2 Minicases are Due: Maybelline & JP Morgan The Maybelline case is in the book, I will e-mail the JP Morgan case to you
Feb 2 & 4 Chapter 13 - Strategic Information Systems Business Intelligence on the go , Three Mid-Size Companies use BI, Google getting under everyone's skin, Strategic Leadership, Covisint 1, 2, 3
Feb 9, 11, & 13 Chapter 5 - Electronic Commerce The Cost of Spam, RSA Security, Verisign Certificates, Security 2, Online Payments, mCommerce 1 & 2, ID theft case, Consumers still fall for phish, Cyberthieves go Phishing ,
Feb 16 & 18 Chapter 16 Managing Information Resources, Control & Security

Video: Institute for Backup Trauma ; Maid Service at the Merc,, Acxiom Data Security, The Mind of a Hacker, Attacks Averted, Security, PDA Security,Data Backup, UK hacker faces extradition, Chapter 16 Review Questions

Feb 20 Minicase Discussion Anatomy of a Break-in (will e-mail this to you)
Feb 23 Exam 1 Review in class Review Sheet, Study Hints, Creating the Big Picture, Previous Exam , Previous Exam Key
Feb 25 Exam 1 in Class  
Feb 27 Chapter 8 - Enterprise Systems, Supply Chain Management & BPR Wal-Mart gets tough on RFID, A New Case of Pampers is on the Way, Wal-Mart Brings RFID Proof, California's IT Crisis, Road Work in China, US Customs and Shipping Manifests, Snapple On-line Ordering, Supply Chain Software ROI, Revolutionizing Supply Chains, RFID Gains Acceptance, Nestle, Efficiency & Logistics, Chapter 8 Review Questions
Mar 2 Exams Returned Answer Key
Mar 4 Continue Chapter 8  
Mar 6 Chapter 8 Minicase Discussion

 
Mar 16 & 18 Chapter 10 - Knowledge Management

Knowledge Managment and Collaboration, Texaco Uses Knowledge Management, US Army Knowledge Management, Digging your own grave?, Kodak's KM efforts, Chapter 10 Review Questions

Mar 20 Chapter 10 Minicase Discussion: DaimlerChrysler EBOKs & Chevron Daimlyer Chrysler & Chevron cases will be mailed to you. We'll discuss both of them...
Mar 23 & 25 Chapter 3 and Sections 11.2-11.4 - Data Management: Warehousing & Analysis Home Depot and Lowes, The Data Warehouse Advantage I, and II, Web Data Piles Up, Data Mining, Personalized Marketing, Chapter 3 Review Questions
Mar 27 Minicase Discussion Sears (from Ch3) & Dell (emailed) cases
Mar 30, Apr 1 & 3 Chapter 12: Management Decision Support Data Demands Respect, Home Depot DSS , Petroleum Companies using Decision Support, supercomputers predict storm path, Software helps ID visible symptoms, Good-Cop Bad-Cop, Chapter 12 Review Questions
April 6 Exam Review - come prepared with questions to ask!! Extending the Big Picture, Big Picture II
April 8 Exam #2 in Class  

Apr 10, 13, & 15

This chapter is online.

 Chapter 17: Impacts of IT on Individuals, Organizations, and Society Links: The Privacy Problem, Resistance to IT in Healthcare, Google in China, ATT & NSA, Microwaving Credit Cards, Blackberry Thumbs, Text Messaging, Excons face digital divide, Medical Advances, Texas Schools use RFID to track students, Cities find Wi-Fi Future, wireless security problems , Remote technology spares soldiers, Company Background Checks,
April 20 Take Home Final Exam: Case Questions for take home final.
April 27 Last Day of Class

Our last class discussion: download article for discussion
Thursday, May 7, 4:00pm Take Home Final Due in my e-mail inbox. 4:01p is LATE!

 

Project Presentation Schedule :

  • Presentations for Monday, April 20
    12:00p

    Linda, Alyssa, Cherith, Jordan, Kelsey: Brookpark Family Practice and SHS

    Kelly, Travis, Paul, Melissa: Donehower
  • Presentations for Wednesday, April 22
    12:00p

    Matthew, Scott, Dana, Susan: Beer Barn

    Sam, Alex, Joanna, Annie: Weis Markets
  • Presentations for Friday, April 24
    12:00p

    Sandra, Sithanda, Jane, Rebecca, John: Town Motors

    Briana, Derek, Mackenzie, Bill, James: Acxiom

  • Important Due Dates & Milestones:

    Due Date
    Event
    Description
    Fri, Jan 30 Milestone #1 Group Formation, Potential Project List
    Fri, Feb 6 Milestone #2

    Group Contract
    Wed, Feb 25 Mid-Term Exam #1 in class: Exam Review Sheet, Exam Study Hints, The Big Picture
    Fri, Feb 27 Milestone #3 Project Introduction
    Fri, Mar 6 Milestone #4 2 Articles relevant to orgainzation, IS, or business process
    Fri, Mar 6 Milestone #5 Midterm Peer Evaluation
    Week of Mar 16-20 Milestone #6 Project Topic Meeting w/ Prof Santanen
    Wed, Apr 10 Mid-Term Exam #2 in class Exam Study Hints,
    Mon, Apr 13 Milestone #7 Full Draft of Paper
    Apr 20 - 24 Milestone #8 Oral Presentations (Mandatory Attendance)
    Mon, Apr 28 Milestone #9 Final Paper Due IN CLASS! (Hard and Soft copy) No Floppies Please!
    Mon, Apr 27 Milestone #10 Final Peer Evaluations

    Project Information Links:

    Project Introduction
    Locating a Company
    Current and Past Project Organizations
    Planning and Conducting Interviews
    Paper Components and Structure
    Project Milestones and Grading
    Group Contract
    Midterm and Final Peer Evaluation Forms
    Student's Guide to Writing Reports
    Project & Presentation Scoresheet
    Presentation Guidelines
    Sample of an Excellent Past Project
    Edgar Database of SEC filings for Public Companies (type in the name of your company, hit 'find company', click on one of the CIK codes, and look for either their 10-K or 8-K reports. Lots of good background information here)

    IS Literature & News Sites (great for use on projects, hint, hint...)

    Since the field of IS changes so rapidly, and often so unpredictably, any IS professional needs to "keep up" with what's going on. Here are some periodicals that I've found useful through the years. These links also make great places to search for articles for your group projects!

    Business and Management subject databases availble through ISR.

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