Welcome to the MGMT 240 Homepage

Introduction to Information Systems, Spring 2008

Last updated: Apr 28, 2008

Professor: Dr. Eric Santanen
E-Mail eric dot santanen at bucknell period edu
Class Times & Location: Section 1: MWF 10:00am - 10:52am Taylor 113
Section 2: MWF 11:00am - 11:52am Taylor 113
Office Location: 206 Taylor Hall, 577 dash 3652 (office)
Office Hours: MW 1p-3p, open door policy, or by Appointment
Required Text: Information Technology for Management, 6th edition by Turban, Leidner, McLean, & Wetherbe, ISBN: 0-471-70522-5

Topics

 Syllabus

Chapter Topics

Important Dates

 Project Information

IS News & Literature

 

Chapter Topics & Materials:

These files and links will usually be posted the day before class, but there may be times when they do not appear until just before class. I am sorry if this causes a problem, but I will try to get them

Date Topic & Slides Links to Current Events
Jan 16 Course & Project Introduction H&R Block, customer satisfaction
Jan 18 Current Events Fine-Tuned pricing,
Jan 21& 23 Chapter 1 IT in the Digital Economy LAPD Technology Car, Rough Weather, Intel's Next Generation Chips, Protecting NY Transit System
Jan 25 Chapter 1 Minicase Discussion
Jan 28 & 23 Chapter 2: Information Technologies: Concepts and Managemen Bank TPS for Swapping Currency, Business Transactions in Real Time, Sabre Systems TPS, Matching Software and Architecture to the Business Process
Feb 1 Chapter Chapter 2 Minicase Discussion: Maybelline & JP Morgan The Maybelline case is in the book, I will e-mail the JP Morgan case to you
Feb 4 & 6 Chapter 13 - Strategic Information Systems Business Intelligence on the go , Three Mid-Size Companies use BI, Google getting under everyone's skin, Strategic Leadership, Covisint 1, 2, 3
Feb 8 Finish Chapter 13 & Minicase Discussion 7-Eleven case e-mailed to you
Feb 11, 13 & 15 Chapter 5 - Electronic Commerce The Cost of Spam, Security, RSA Security, Verisign Certificates, Security 2, Online Payments, mCommerce 1 & 2, ID theft case, Consumers still fall for phish, Cyberthieves go Phishing ,
Feb 18 & 20 Chapter 16 Managing Information Resources, Control & Security

Video: Institute for Backup Trauma ; Maid Service at the Merc,, Acxiom Data Security, The Mind of a Hacker, Attacks Averted, Security, PDA Security,Data Backup, UK hacker faces extradition, Chapter 16 Review Questions

Feb 22 Minicase Discussion Anatomy of a Break-in (will e-mail this to you)
Feb 25 Exam 1 Review in class Review Sheet, Study Hints, Creating the Big Picture, Previous Exam , Previous Exam Key
Feb 27 Exam 1 in Class  
Feb 29 Chapter 8 - Enterprise Systems, Supply Chain Management & BPR Wal-Mart gets tough on RFID, A New Case of Pampers is on the Way, Wal-Mart Brings RFID Proof, California's IT Crisis, Road Work in China, US Customs and Shipping Manifests, Snapple On-line Ordering, Supply Chain Software ROI, Revolutionizing Supply Chains, RFID Gains Acceptance, Nestle, Efficiency & Logistics, Chapter 8 Review Questions
Mar 3rd Exams Returned Answer Key
Mar 5th Continue Chapter 8  
Mar 7th Chapter 8 Minicase Discussion

 
Mar 17& 19 Chapter 10 - Knowledge Management

Knowledge Managment and Collaboration, Texaco Uses Knowledge Management, US Army Knowledge Management, Digging your own grave?, Kodak's KM efforts, Chapter 10 Review Questions

Mar 21st Chapter 10 Minicase Discussion: DaimlerChrysler EBOKs & Chevron Daimlyer Chrysler & Chevron cases have been mailed to you. We'll discuss both of them...
Mar 24 Chapter 3 and Sections 11.2-11.4 - Data Management: Warehousing & Analysis Home Depot and Lowes, The Data Warehouse Advantage I, and II, Web Data Piles Up, Data Mining, Personalized Marketing, Chapter 3 Review Questions
Wed Mar 26th No Class Meeting  
Mar 28th Finish Data Mgmt Discussion  
Mar 31st Minicase Discussion Sears (from Ch3) & Dell (emailed) cases
April 2, 4, 7 Chapter 12: Management Decision Support Data Demands Respect, Home Depot DSS , Petroleum Companies using Decision Support, supercomputers predict storm path, Software helps ID visible symptoms, Good-Cop Bad-Cop, Chapter 12 Review Questions
April 7th Exam Review - come prepared with questions to ask!! Extending the Big Picture, Big Picture II
April 9th Exam #2 in Class Exam 2 Answer Key

Apr 11, 16, & 18

This chapter is online.

 Chapter 17: Impacts of IT on Individuals, Organizations, and Society Links: The Privacy Problem, Resistance to IT in Healthcare, Google in China, ATT & NSA, Microwaving Credit Cards, Blackberry Thumbs, Text Messaging, Excons face digital divide, Medical Advances, Texas Schools use RFID to track students, Cities find Wi-Fi Future, wireless security problems , Remote technology spares soldiers, Company Background Checks,
April 21st Take Home Final Exam: Case, Questions Beginning of project presentations (presentation order below)
April 28th Last Day of Class

Our last class discussion: download article for discussion


Questions for take home final

Thursday, May 8th, 4:00pm Take Home Final Due in my e-mail inbox. 4:01p is LATE!

 

Project Presentation Schedule :

  • Presentations for Monday, April 21st
    10:00a

    American Red Cross: Ravis, Rachel, Michael, Pat, Ashley

    UPS Store: Alyssa, Steve, Zach, Nick, Zac

    11:00a

    Sovereign Bank: Maura, Aaron, Zach, Mark

    Dominos: Damian, Mike, Luke, Erica

  • Presentations for Wednesday, April 23rd
    10:00a

    Geisinger Medical Systems: Jenny, Peggy, Allie, Tingting, Will

    Applebees: Ryan, Laura, Colin, Caitlyn, Andrew
    11:00a

    US Prison: Chris, Ricky, Will, Dan

    Brassiere Louis: Bill, Jessica, Mike

  • Presentations for Friday, April 25th
    10:00a

    No scheduled presentations - class will not meet

    11:00a

    Dr. Robinson Dentistry: Tom, Rory, Mike, Mike, Dan

  • Important Due Dates & Milestones:

    Due Date
    Event
    Description
    Fri, Feb 1 Milestone #1 Group Formation, Potential Project List
    Fri, Feb 8 Milestone #2

    Group Contract
    Wed, Feb 27 Mid-Term Exam #1 in class: Exam Review Sheet, Exam Study Hints, The Big Picture
    Fri, Feb 22 Milestone #3 Project Introduction
    Fri, Mar 7 Milestone #4 2 Articles relevant to orgainzation, IS, or business process
    Fri, Mar 7 Milestone #5 Midterm Peer Evaluation
    Week of Mar 17-21 Milestone #6 Project Topic Meeting w/ Prof Santanen
    Wed, Apr 9 Mid-Term Exam #2 in class Exam Study Hints,
    Mon, Apr 14 Milestone #7 Full Draft of Paper
    Apr 21 - 25 Milestone #8 Oral Presentations (Mandatory Attendance)
    Mon, Apr 28 Milestone #9 Final Paper Due IN CLASS! (Hard and Soft copy) No Floppies Please!
    Mon, Apr 28 Milestone #10 Final Peer Evaluations

    Project Information Links:

    Project Introduction
    Locating a Company
    Current and Past Project Organizations
    Planning and Conducting Interviews
    Paper Components and Structure
    Project Milestones and Grading
    Group Contract
    Midterm and Final Peer Evaluation Forms
    Student's Guide to Writing Reports
    Project & Presentation Scoresheet
    Presentation Guidelines
    Sample of an Excellent Past Project
    Edgar Database of SEC filings for Public Companies (type in the name of your company, hit 'find company', click on one of the CIK codes, and look for either their 10-K or 8-K reports. Lots of good background information here)

    IS Literature & News Sites (great for use on projects, hint, hint...)

    Since the field of IS changes so rapidly, and often so unpredictably, any IS professional needs to "keep up" with what's going on. Here are some periodicals that I've found useful through the years. These links also make great places to search for articles for your group projects!

    Business and Management subject databases availble through ISR.

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